Managed IT for law firms that treat client confidentiality as non-negotiable.
Your obligation to protect client information does not stop at the office door, the laptop, or the cloud. Galleon delivers managed IT, cybersecurity, and helpdesk for law firms across Dallas-Fort Worth and Houston, built around the way legal work actually happens: matter by matter, deadline by deadline, often after hours.
Law firms are targeted because the money and the secrets are in the same place.
Attackers do not need to break encryption to hurt a law firm. They need one paralegal to click a convincing invoice, one attorney to approve a spoofed wire instruction the day before a closing, or one unpatched laptop left in a car. The consequences are financial, reputational, and in Texas, disciplinary. Competence under the rules of professional conduct now explicitly includes understanding the technology you use to represent clients, which is why we treat cybersecurity as a practice requirement, not an upsell.
At the same time, attorneys cannot bill hours they spend fighting a document management system, waiting for a scanner, or trying to get remote access to work from a courthouse hallway. Every minute of friction is either written off or passed to a client who notices, so a responsive helpdesk is part of the billing model.
Galleon runs IT for law firms the way we run it for medical practices: with the assumption that the data is sensitive, that an audit or a client security questionnaire is coming, and that the people using the systems have no patience for IT that gets in the way.
Six places we focus for every law firm client.
Document and matter security.
Least-privilege access by matter, ethical walls where you need them, encryption at rest and in transit, and version-controlled document management that your staff will actually use.
Email and wire-fraud defense.
Advanced email filtering, impersonation protection, MFA on every account, and payment-instruction verification procedures we help you write and enforce.
Remote, courtroom, and multi-office access.
Secure access from anywhere, managed devices with remote wipe, and consistent environments across offices in DFW and Houston.
Backup and litigation-hold readiness.
Multi-tier backups with isolated copies, defined retention that respects holds, and restores we test so a deleted or encrypted matter file is an inconvenience, not a crisis.
Client security questionnaires and outside-counsel guidelines.
We help you answer them accurately and close the gaps they expose, so your firm qualifies for the corporate and insurer work that requires it.
Helpdesk that respects billable time.
Initial response within 15 minutes per our SLA, after-hours coverage included, real engineers who know your practice management platform.
Deep on the platforms law firms actually run.
Running something else? Ask. We have probably seen it.
A real story from a real law firm goes here.
We are gathering anonymized client stories. Once they come back, the right one slots in here.
- 01A multi-office firm that consolidated onto one document management system without losing a matter file.
- 02A near-miss wire fraud attempt stopped by a verification procedure we put in place.
- 03A firm that passed a corporate client's security questionnaire for the first time.
- 04A ransomware event contained to one workstation because segmentation and EDR did their job.
Confidentiality is an ethics obligation, and your IT is where it is tested.
The Texas Disciplinary Rules require reasonable efforts to prevent unauthorized disclosure of client information, and bar guidance is clear that "reasonable" now means understanding your technology, using encryption where appropriate, and having a plan for when something goes wrong. Cyber insurers ask the same questions in different words: MFA, endpoint detection and response, tested backup, security awareness training, and an incident response plan. The same applies to how your Microsoft 365 tenant is configured.
Galleon builds those controls in as standard, documents them so you can hand a client or carrier the evidence, and reviews them with you quarterly. If your firm represents healthcare clients, we also handle the HIPAA business associate obligations that come with holding their PHI.
The questions firm administrators actually ask us.
Yes. We support the common legal practice management and document management platforms and coordinate directly with their vendors when something breaks. We are platform-agnostic; we support what your firm already runs.
Yes. We answer the technical sections with you, identify anything you cannot yet claim, and give you a plan and a price to close those gaps.
Layered email security and impersonation filtering, MFA on every mailbox, conditional access on unfamiliar logins, and a written out-of-band verification procedure for any change to payment instructions. Technology plus a habit.
Managed devices are encrypted and enrolled in remote management, so we can lock and wipe them, and nothing lives only on the device. You call us, we act, and you have documentation of the response.
Yes. We have staff in both markets, so multi-office firms get one helpdesk, consistent security, and on-site support in either city.
Initial response within 15 minutes per our SLA. After-hours coverage is included, because filing deadlines and trial prep do not keep office hours.
Yes. Co-managed arrangements are common. We take on security, after-hours, projects, and documentation, and your in-house person keeps the day-to-day relationship with staff.
Get an IT partner that treats your clients' information the way you are required to.
Twenty minutes on the phone and you will know whether we are a fit. No pitch deck, no script.