Managed IT for growing businesses in Dallas-Fort Worth and Houston.
Professional services firms, financial offices, nonprofits, and multi-location small businesses come to Galleon when they have outgrown break-fix support and want IT that is predictable, secure, and answered by a real person. Flat monthly pricing, healthcare-grade security habits, and two Texas offices.
Break-fix IT is the most expensive IT you can buy.
Paying by the hour when something breaks feels cheap until you count what the outage cost, what the emergency rate was, and how many small problems nobody called about because it did not seem worth the bill. Businesses that grow past a handful of employees need someone whose job is to prevent the problem, not just to bill for fixing it, which is what a managed helpdesk is for.
The security bar has also moved. Insurers, banks, and larger clients now expect MFA everywhere, endpoint detection and response, tested backup, and someone accountable for all of it. A business that cannot show those controls pays higher premiums, loses bids, or worse.
Galleon brings the same standard we built for medical practices to businesses across DFW and Houston, sized to what you actually need. You get a flat monthly rate, a documented environment, a roadmap, and engineers who pick up the phone.
Six places we focus for every business client.
Helpdesk and on-site support.
Initial response within 15 minutes per our SLA, after-hours coverage included, real engineers in Richardson and Houston, no offshore script readers.
Cybersecurity that satisfies your insurer.
Managed EDR, MFA, email security, security awareness training, and monitoring, with the documentation your carrier and clients ask for.
Microsoft 365 and cloud done right.
Identity, licensing, security baselines, and migrations configured the way Microsoft recommends, plus file services that work the same in every office.
Backup and disaster recovery.
Multi-tier, tested backups with isolated copies and recovery objectives you agree to in advance.
Networks, phones, and multi-location connectivity.
Wi-Fi, firewalls, VoIP, and site-to-site connectivity managed as one system, so a new office opens on time.
A technology roadmap and budget.
Quarterly reviews, lifecycle planning, and project pricing so hardware and licensing stop being surprises.
Deep on the platforms growing businesses actually run.
Running something else? Ask. We have probably seen it.
A real story from a real growing business goes here.
We are gathering anonymized client stories. Once they come back, the right one slots in here.
- 01A professional-services firm that moved off break-fix and cut unplanned downtime to near zero.
- 02A multi-location business that opened a new office on a standard network build in days.
- 03A financial office that met FTC Safeguards requirements ahead of its deadline.
- 04A business email compromise attempt caught by MFA and impersonation filtering.
Compliance for business is mostly about proving you did what you said.
PCI if you take cards. The FTC Safeguards Rule if you are a tax preparer, lender, or financial advisor. Client questionnaires if you serve larger companies. Cyber insurance applications for everyone. None of these are exotic, but all of them require controls that are actually in place and documentation that is actually current, from cybersecurity tooling to how your Microsoft 365 tenant is configured.
Galleon builds those controls in as standard, keeps the evidence organized, and reviews it with you quarterly, so the next questionnaire or renewal is a form to fill in rather than a project to survive.
The questions business owners actually ask us.
Yes. Healthcare is our deepest practice area and it sets our standard, but we have supported professional services, financial offices, nonprofits, and multi-location businesses across DFW and Houston since 2017. You get the discipline without paying for compliance work you do not need.
A per-user or per-device monthly rate scoped after a no-cost assessment. It covers helpdesk, security, monitoring, backup, and management. Projects are quoted separately, in advance, and you will know exactly where the line is.
Typically 10 to 250 users, single or multi-location. Smaller businesses that are growing quickly are welcome; we would rather set things up right early.
Yes. We put the required controls in place, keep the documentation current, and answer the technical sections with you.
Yes. Mixed fleets are normal for us. Devices are managed, encrypted, and patched regardless of platform.
Initial response within 15 minutes per our SLA. After-hours coverage is included.
Yes. Headquarters in Richardson, Gulf Coast operations in Houston, one helpdesk, one account team, and on-site support in both markets.
Get an IT partner that just works, at a price you can plan around.
Twenty minutes on the phone and you will know whether we are a fit. No pitch deck, no script.