Managed IT for medical groups and multi-location practices that need every site to run the same way.
Growth exposes IT. Every new location adds a network, a set of devices, a handful of local workarounds, and another place for security to slip. Galleon standardizes and centralizes IT for medical groups across DFW and Houston so that a practice with six sites feels like one practice to its staff, its administrators, and its auditors.
A group is only as secure and reliable as its least standardized location.
Groups rarely plan their IT; they inherit it. Each acquired practice arrives with its own firewall, its own vendor, its own version of the EMR client, and its own habits. Central administrators end up managing exceptions instead of a system, and the security posture is whatever the weakest site has.
Meanwhile, the operational dependencies get tighter. Central scheduling, a shared call center, centralized billing, and cross-covering providers all assume every site is up and connected. One site's network problem becomes the whole group's problem.
Galleon brings a standard: one network design, one device build, one security stack, one documentation set, one helpdesk. New locations and acquisitions onboard onto that standard on a schedule. Administrators get visibility across the group, and auditors get one coherent answer.
Six places we focus for every medical group.
Site standardization.
A reference design for network, wireless, devices, and security that every location is built to, so support, training, and audits are the same everywhere.
Secure multi-site connectivity.
Site-to-site connectivity, SD-WAN where it fits, and failover circuits so central scheduling, billing, and the shared EMR stay reachable when a single link fails.
Central identity and access.
One directory, role-based access that follows staff across sites, MFA everywhere, and clean offboarding when people leave.
Group-wide security and compliance.
Managed EDR, monitoring, and a single HIPAA program with one risk analysis, one policy set, and evidence organized by site.
Acquisition and new-location onboarding.
A repeatable playbook: assess, migrate, standardize, cut over, document, with timelines the deal team and the clinic can plan around.
One helpdesk for every location.
Initial response within 15 minutes per our SLA, after-hours coverage included, engineers in both DFW and Houston for on-site work at any site.
Deep on the platforms medical groups actually run.
We are EMR-agnostic. Running something else? Ask.
A real story from a real medical group goes here.
We are gathering anonymized client stories. Once they come back, the right one slots in here.
- 01A group that onboarded an acquired practice onto its standard in weeks.
- 02A multi-site practice that eliminated single-site outages taking down central scheduling.
- 03A group that produced one HIPAA evidence file for six locations for a payer audit.
- 04A practice that consolidated three IT vendors into one helpdesk.
One HIPAA program for the whole group, with evidence by site.
Regulators and insurers treat a group as one covered entity, which means one risk analysis that covers every location, one set of policies, and proof that controls are actually applied at each site. Groups that inherited multiple vendors often cannot produce that.
Galleon runs a single compliance program across the group: an annual security risk assessment that inventories every site, unified policies, business associate agreements tracked centrally, and an evidence file organized so a question about any location has an answer.
The questions group administrators actually ask us.
We start with a no-cost assessment of every site, define a reference standard, and migrate locations onto it in a planned sequence, usually starting with the ones carrying the most risk. Nothing is ripped out on day one; everything ends up standardized.
Yes. We have a repeatable playbook for acquisitions and new locations: assess, plan, migrate, standardize, document. Deal teams get realistic timelines and clinics get a cutover scheduled around patient hours.
Redundant circuits and failover where warranted, network designs that isolate a site failure, and cloud or data-center placement of shared systems so one location's problem stays local.
Yes. We have engineers in Richardson and Houston, so a group spanning both markets gets one helpdesk, one standard, and on-site support at any location.
Yes. Co-managed arrangements are common with groups. Your director sets priorities and owns the relationship with leadership; we provide the helpdesk, security operations, project execution, and documentation.
Initial response within 15 minutes per our SLA, after-hours coverage included.
Yes, with every healthcare client, as part of onboarding.
Make every location run like your best location.
Twenty minutes on the phone and you will know whether we are a fit. No pitch deck, no script.