Healthcare and managed IT support across Dallas-Fort Worth and Houston.
Two Texas offices, one team. Galleon's headquarters in Richardson serves the Dallas-Fort Worth metroplex, and our Houston office serves the Gulf Coast. Every client, in every city, gets the same engineers, the same 15-minute response SLA, and the same healthcare-grade documentation. Pick your area below.
North Texas, served from Richardson.
Greater Houston, served from our north Houston office.
Local when it matters, remote when it is faster.
Most tickets are resolved remotely in minutes by an engineer in Richardson or Houston. When a workstation, network cabinet, or server needs hands, we dispatch on-site across DFW and the Houston metro. Multi-location clients with sites in both markets get one helpdesk, one documentation set, and consistent security everywhere.
Both offices are staffed by Galleon employees. There is no franchise, no subcontracted field tech, and no offshore tier one. The engineer who quotes you is the engineer who shows up.
Common questions about our coverage.
Which cities do you provide on-site support in?
On-site coverage spans the Dallas-Fort Worth metroplex (Dallas, Richardson, Plano, Frisco, McKinney, Allen, Garland, Irving, Arlington, Fort Worth, Denton, and surrounding communities) and the Houston metro (Houston, Sugar Land, Katy, The Woodlands, Spring, Pearland, and surrounding communities).
Do you have real offices in both markets?
Yes. Headquarters at 1901 N Central Expy in Richardson and a Houston office at 15355 W. Vantage Parkway, both staffed by Galleon engineers.
Can you support a practice with locations in both DFW and Houston?
Yes. Multi-location groups spanning both markets get one helpdesk, one standard, and on-site support at any site.
Do you support clients outside DFW and Houston?
Remote-first support for practices elsewhere in Texas is handled case by case. Call and we will tell you honestly whether we are the right fit.
Find out what a local, healthcare-first IT partner looks like.
Twenty minutes on the phone and you will know whether we are a fit. No pitch deck, no script.