Backup and disaster recovery for healthcare and business in DFW and Houston.
Tested backups separated from production. Documented recovery plans that match how your business actually operates. Ransomware response that has been proven in practice, not just promised in a sales call.
Untested backups are not backups. They are wishes.
Every IT provider claims to handle backups. Most of them are running default settings, never testing restores, and discovering the gap only when ransomware hits. Galleon does it differently. Backups are designed to your recovery objectives, tested on a schedule, and proven during real incidents.
The capabilities included in this service.
Multi-tier backups.
On-site for fast recovery. Off-site for disaster. Immutable for ransomware protection. Three copies, two formats, one off-site. The 3-2-1 rule, configured correctly.
Recovery time objectives.
We design backups to your business RTOs and RPOs, not generic defaults. How fast you need to recover and how much data you can afford to lose. The plan matches the reality.
Tested restores.
We do test restores on a documented schedule. A backup that has never been tested is not a backup. Period.
Ransomware response.
Documented playbook for the worst case. We have restored practices from ransomware without paying the ransom and without losing patient records.
Disaster recovery planning.
Not just backups. A complete plan for what happens when the building floods, the server room burns, or the cloud provider has a bad day.
Documented recovery procedures.
Every client environment has a documented recovery runbook. New technicians can execute it without missing a step. That is how recoveries succeed.
Three things we make recoverable.
EMR, imaging, and lab data.
Multi-tier backups of the practice database, clinical images, and LIS data with isolated copies, plus a documented downtime procedure so the clinic keeps seeing patients.
Matter files and email.
Backups with retention that respects litigation holds, and restores tested so a deleted or encrypted file is an inconvenience, not a crisis.
Project data and accounting.
Drawings, contracts, photos, and job-cost data on tested, isolated backups with recovery times agreed in advance.
How we actually deliver this.
Backups are an engineering problem, not a checkbox. The questions that matter are how fast can you recover, how much can you afford to lose, and what could prevent a restore from working. We answer those for every client, then we configure the backup environment around the answers.
Then we test. Every backup gets a regular restore test. We document the test, we document the result, and we update the runbook based on what we learned. This is the part most IT providers skip.
60% of small businesses that experience a major data loss close within six months.
- 01Ransomware payments do not guarantee data recovery, even when paid.
- 02The average backup that has never been tested fails on first restore attempt 40% of the time.
- 03Recovery time objective is a business decision, not an IT decision.
- 04Insurance carriers now require immutable backups for healthcare clients.
How this service fits the rest of your managed IT.
Backup and disaster recovery is the pillar that turns a ransomware event or a hardware failure into a bad afternoon instead of a lost month. Galleon defines recovery objectives with you, keeps an isolated copy attackers cannot reach, and tests restores on a schedule, because a backup that has never been restored is a hope.
For practices in Dallas-Fort Worth and Houston, this is also a HIPAA requirement: the contingency plan standard expects a data backup plan, a disaster recovery plan, and an emergency mode operation plan. We build and document all three. Pair it with cybersecurity for prevention and with cloud and network for the infrastructure recovery runs on.
Pairs well with the rest of the managed IT stack.
The questions buyers actually ask us.
It depends on your RPO (recovery point objective). For most clients we run continuous backups during business hours and a full backup nightly. Critical databases get more frequent. We document the schedule and review it annually.
Locally for speed, in the cloud for disaster recovery, and in immutable storage for ransomware protection. The exact configuration depends on what we are protecting. Every backup is encrypted at rest and in transit.
Documented playbook. First hour: containment. First day: clean restore. First week: forensic confirmation that no data was exfiltrated. We have walked clients through ransomware without paying ransom and without losing records.
We send monthly reports. We run quarterly restore tests on real data. We document every test in your environment runbook. If anything fails, we fix it before the next backup runs.
On a documented schedule, with results recorded. Critical systems are tested more frequently, and every client sees the evidence at quarterly review.
It is the core of it. We also document the disaster recovery and emergency mode operation plans HIPAA expects, so the requirement is met on paper and in practice.
When something goes wrong, you will be glad we tested the backups.
Schedule a backup posture assessment with our team.