Modern phone systems and unified communications that just work.
VoIP phone systems, video conferencing, and team collaboration designed for medical practices and businesses. Cloud-based or on-premise, configured for your workflow.
Your phone system should be an asset, not a liability.
Most business phone systems were installed years ago and never reconfigured. Galleon delivers modern VoIP that integrates with your other systems, gives you the features you actually need, and costs less than the legacy alternative.
The capabilities included in this service.
Cloud VoIP phone systems.
Hosted PBX setup with the features practices actually use. Auto-attendants, call queues, voicemail-to-email, mobile apps, all configured properly.
Video conferencing.
Teams, Zoom, Webex. We configure the platform you use, integrate it with your scheduling, and train your team to use it well.
Unified messaging.
Voice, chat, and SMS in one platform. Your team picks up where they left off across devices.
Call center and contact center.
For practices with call volume, we configure proper queueing, routing, and reporting. Patients get through faster, staff handles less chaos.
Phone is still the front door for most healthcare practices and service businesses. A poorly configured phone system loses patients and clients before they ever speak to a human.
- 01Modern VoIP costs less than the legacy systems most businesses are still paying for.
- 02It delivers features that legacy systems cannot match — mobile, integrations, reporting.
- 03The migration usually pays for itself within a year.
Pairs well with the rest of the managed IT stack.
The questions buyers actually ask us.
Yes. Number porting is part of every VoIP migration. We handle the porting process so your team never loses calls during the transition.
We assess your network before any VoIP migration. If the bandwidth or quality of service is not right, we fix the network first. Most businesses have enough bandwidth, they just need proper QoS configuration.
We use VoIP platforms that sign Business Associate Agreements (BAA) and configure encryption for both signaling and media. The phone system is part of the HIPAA-compliant environment, not separate from it.