IT support for practices that run Nextech.
Nextech serves dermatology, plastic surgery, ophthalmology, orthopedics, and med spa practices with an EMR and practice management system that often carries both a medical and an elective side of the business. Galleon supports Nextech practices across DFW and Houston with the infrastructure, imaging, security, and helpdesk that keep both sides running.
Galleon is an independent managed IT provider. We are not affiliated with or endorsed by Nextech; we support practices that run it.
Nextech practices run two businesses on one system, and the IT has to respect both.
On the medical side, Nextech holds PHI, drives e-prescribing, and connects to labs and imaging. On the elective side, it drives consults, before-and-after photography, quotes, financing, and card payments. The same workstation might touch a HIPAA record and a PCI transaction in the same visit.
Practices that grew from one location to several, or from medical into aesthetics, often carry an on-premise server that nobody has maintained, images scattered across devices, and payment terminals on the same network as the EMR. Each is a finding waiting to happen.
Galleon runs the environment around Nextech to a standard: supported and tuned servers or a well-managed hosted connection, imaging and photography workflows with backup, segmented payment systems, managed devices for every provider, and a helpdesk that knows how Nextech behaves.
Six places we focus for every Nextech practice.
Hosted and on-premise support.
Server maintenance, patching, and lifecycle for on-premise installs; network and device readiness for hosted, with migration guidance when it is time.
Imaging and photography workflows.
Diagnostic and clinical images integrated, stored securely, and backed up, never stranded on a device.
HIPAA and PCI together.
Segmented payment systems, patched terminals, and one compliance program covering patient records and card data.
Managed devices for providers.
Encrypted, enrolled laptops and tablets for providers who move between locations, with remote wipe and standard builds.
Multi-location standardization.
Same build, network, and security posture at every site, managed centrally.
EMR-fluent helpdesk.
Initial response within 15 minutes per our SLA from engineers who know Nextech's client, imaging, printing, and portal workflows.
Deep on the platforms Nextech practices actually run.
Running something else alongside Nextech? Ask.
Medical and elective under one roof means HIPAA and PCI under one program.
HIPAA covers the records and images; PCI covers the payments; cyber insurers cover both and expect MFA, EDR, encryption, and tested backups across the practice. Practices that treat the aesthetic side as "not medical" often discover it is where the exposure lives.
Galleon runs one program that covers both sides, includes the Nextech and hosting business associate agreements in your BAA inventory, and covers imaging, devices, and payments in the annual security risk assessment.
The questions practice managers actually ask us.
Yes. Server maintenance, patching, backup, and lifecycle planning, with independent guidance on when a move to hosting makes sense.
Configured to land in the right place, stored securely, backed up with isolated copies, and never left only on a camera or tablet.
Payment systems are segmented from clinical networks, terminals are patched, and controls are documented so your annual attestation is accurate.
Yes. Identity proofing, two-factor, and Texas PDMP integration configured and documented for every prescriber.
Yes. Engineers in Richardson and Houston, one helpdesk, on-site support in both markets.
Get Nextech support that respects the medical side and the elective side.
Twenty minutes on the phone and you will know whether we are a fit. No pitch deck, no script.