IT support for practices that run ModMed.
Modernizing Medicine's EMA is cloud-based and built for specialties like dermatology, orthopedics, ophthalmology, plastic surgery, and pain management, with a workflow that lives on iPads and in the exam room. Galleon supports ModMed practices across DFW and Houston with the device management, wireless, imaging, security, and helpdesk a mobile, image-heavy EMR depends on.
Galleon is an independent managed IT provider. We are not affiliated with or endorsed by Modernizing Medicine; we support practices that run it.
ModMed lives on iPads in exam rooms. Your IT has to live there too.
EMA's strength is that providers document at the point of care on a tablet. That means every iPad is an EMR terminal holding PHI, every exam room needs solid wireless, and every clinical photo has to land somewhere secure and backed up. Practices that treat iPads like personal devices, or that ran Wi-Fi off a consumer access point, feel it every day.
Specialty practices on ModMed also tend to run a cosmetic or elective side, which brings card payments, financing, and PCI obligations alongside HIPAA. Keeping payment systems segmented and patched is part of the job.
Galleon manages the whole local layer: enrolled and encrypted iPads with remote wipe, wireless designed for exam rooms, redundant internet, image handling and backup, PCI segmentation, and a helpdesk that knows how EMA behaves on the devices and workstations your team uses.
Six places we focus for every ModMed practice.
iPad and device management.
Enrollment, encryption, app control, remote wipe, and standard configurations so every tablet is a compliant EMR terminal.
Exam-room wireless and redundant internet.
Wi-Fi designed and measured room by room, with a backup circuit and failover so a cloud EMR stays reachable.
Clinical image handling.
Photography and imaging workflows configured so images land in the right place, are backed up, and are never stranded on a device.
HIPAA and PCI together.
Segmented payment systems, patched terminals, and one compliance program covering patient records and card data.
Multi-location standardization.
Same device build, wireless standard, and security posture at every site, managed centrally.
EMR-fluent helpdesk.
Initial response within 15 minutes per our SLA from engineers who know EMA on iPad and desktop, printing, scanning, and portal workflows.
Deep on the platforms ModMed practices actually run.
Running something else alongside ModMed? Ask.
HIPAA covers the iPad. PCI covers the front desk. Insurers cover both.
A mobile, image-heavy EMR expands the HIPAA surface: every tablet, every photo, every wireless connection. Cosmetic and elective payments add PCI. Cyber insurers expect MFA, EDR or equivalent mobile controls, encryption, and backups across all of it.
Galleon builds and documents those controls, includes the ModMed business associate agreement in your BAA inventory, and covers devices, wireless, imaging, and payments in the annual security risk assessment.
The questions practice managers actually ask us.
Yes. Enrollment, encryption, app control, remote wipe, and standard configurations, so a lost iPad is a documented non-event.
Yes. We survey and design wireless for the actual floor plan and measure it room by room, then manage the access points.
Payment systems are segmented from clinical networks, terminals are patched, and controls are documented so your annual attestation is accurate.
Yes. Identity proofing, two-factor, and Texas PDMP integration configured and documented for every prescriber.
Yes. Engineers in Richardson and Houston, one helpdesk, on-site support in both markets.
Get ModMed support that lives where your providers do: in the exam room.
Twenty minutes on the phone and you will know whether we are a fit. No pitch deck, no script.