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Who does a Texas practice notify after a ransomware attack?

October 18, 2026

By the Galleon IT Solutions team

Healthcare-first managed IT engineers serving DFW and Houston since 2017.

In the first hours, containment beats reporting; our first-hour playbook covers that. Once the incident is contained, the notification list for a Texas practice looks like this:

  1. Your cyber insurer, immediately. Most policies require notice before you spend money on recovery, and the carrier's panel (forensics, counsel) is usually the path to coverage. Late notice is a common reason claims get contested.
  2. Breach counsel. Whether notifications are legally required depends on facts counsel helps establish; involving them early also protects the investigation.
  3. The FBI. Report through IC3 (ic3.gov) or the Dallas or Houston field office. The FBI does not shut your practice down; they sometimes have decryption keys or intelligence on the group, and a report number helps with the insurer and regulators.
  4. OCR, if PHI was involved. Ransomware that encrypted systems containing PHI is presumed a reportable breach unless your forensic analysis demonstrates a low probability of compromise. Breaches affecting 500 or more people must be reported to OCR within 60 days of discovery; smaller ones by 60 days after year-end.
  5. The Texas Attorney General, within 30 days, if 250 or more Texas residents are affected. The AG posts reported breaches publicly.
  6. Affected individuals, within 60 days under Texas law (and HIPAA's own 60-day clock when PHI is involved).

The thing that determines how this goes is evidence: EDR timelines and logs that show what was and was not touched. Without them, you notify for the worst case.

Frequently asked questions

That is a decision for leadership with counsel and the insurer, not an IT call. Payment is legal in most cases but does not guarantee recovery, and sanctions rules can apply depending on the group. Tested backups are what remove the leverage.

No. They are separate tracks. The FBI report supports the criminal investigation and your insurance claim; OCR notification follows its own breach analysis and deadlines.

Galleon has taken a six-location group from fully encrypted to back online in three weeks. If you want the controls that make that story unnecessary, start with our managed cybersecurity service.